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Help for all things order related

How do I change a shipping address?
Should you need to update a shipping address, simply follow these steps: In the search box on the upper right side, enter your order number, or the last ...
Sun, Nov 26, 2017 at 9:51 PM
How do I ship just one item of an order?
With Orange Manager you can easily ship just a partial order by viewing the Drop Shipping / Partial Order Shipping section of your Order View Page. This is...
Mon, Nov 27, 2017 at 7:47 PM
I misprinted a shipping label. How do I get a label refund or reprint the label?
At this time, shipping refunds are only available by logging into your 3rd party label account and requesting a refund. Reprints of labels are available...
Sat, Dec 16, 2017 at 10:25 PM
How do I notify customers of tracking information?
Orange Manager notifies the shopping carts of a shipped (tracking number issued) order if the shopping cart allows this functionality. Orange Manager of...
Tue, May 29, 2018 at 7:44 AM
How do I print a return label to include in the order?
Note 1: This article refers to printing a return label that will be included in the customers order, and not to issuing a return label after shipping. Note...
Mon, May 14, 2018 at 8:10 PM
How do I change an item shipping weight?
If you receive an error when trying to ship internationally stating something about missing weights (or should you need a weight on a specific item), do thi...
Sun, Dec 30, 2018 at 9:53 AM