Orange Manager Knowledge Base and FAQs

FAQ 2

• Why not just use that Ship Station thing?
• GDPR - What we do

Getting Started 1

• What do I need to get started using Orange Manager?

Admin > How to... 8

• Where do I find my company profile?
• I don't have a CSR Phone. What do I do?
• Do I need to fill in all the info under the Company section?
• How do I edit my packing slip?
• How do I add a new user?

See all 8 articles

Customer Support > How do I... 2

• How do I issue a refund? Part 1
• How do I issue a refund? Part 2

Inventory > How to... 2

• How do I check my inventory levels?
• How do I set up inventory?

Orders > How to.. 6

• How do I change a shipping address?
• How do I ship just one item of an order?
• I misprinted a shipping label. How do I get a label refund or reprint the label?
• How do I notify customers of tracking information?
• How do I print a return label to include in the order?

See all 6 articles

Reports > How to... 1

• How do I see my sales? Are there sales reports? Can I see my last orders?

Stores & Channels > How to... 3

• How do I connect my store? How do I connect to...
• I still see orders from a store I deleted (or changed names)...
• How Do I connect to Weebly?

Site Status 1

• Check the status of Orange Manager

Shippers / Shipping Centers 1

• I have an Orange Manager account. How do I set up Shippo?